Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home with Just a moment...
How long will it take for my furniture to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture pieces, our white-glove delivery service will contact you within 48 hours of purchase to schedule a specific delivery window.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure we minimize our environmental footprint.
Do you offer fabric swatches before I commit to a sofa?
Absolutely. You can order up to five fabric swatches for free through our 'Swatch Request' page to ensure the color and texture are perfect for your space.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.
How do I care for my Just a moment... textiles?
Most of our linens and pillow covers are machine washable on a gentle cycle. For specific care instructions, please refer to the 'Care & Maintenance' tab on the individual product page.